Smart Hospitality Erasmus Project

Project Title

Smart Hospitality

Project Key Action

This project related with these key action: Cooperation for innovation and the exchange of good practices

Project Action Type

This project related with this action type : Strategic Partnerships for adult education

Project Call Year

This project’s Call Year is 2019

Project Topics

This project is related with these Project Topics: Open and distance learning; ICT – new technologies – digital competences; New innovative curricula/educational methods/development of training courses

Project Summary

“Smart Hospitality” is Erasmus+ strategic partnership project created by partners from Lithuania, Estonia, Greece and Spain involved in adult education. Coordinator is Strategic Self-management Institute research and training organisation from Lithuania.
Partners stand on the brink of technological revolution that will fundamentally alter the way we live and work. A new type of customer – the digital native – will be the main user of hospitality services. Consumers are able to afford access the digital world – ordering a cab, booking a flight, buying a product, making a payment, listening to music or playing a game – any of these can now be done remotely. Hospitality sector is forced to be flexible and dynamic and is turning into field where digital skills are a must. In the modern workplace, digital skills are highly valued; in the future, digital skills will be vital.
Last researches revealed that in employers’ opinion employees needs stronger digital skills and knowledge about smart technologies. A lot of trainers working with adult learners in hospitality sector, are not aware how to develop digital competencies. “Smart Hospitality Academy” will create a training programm, which will help develop adult trainers knowledge about smart technologies, internet of Things, other inovations in hospitality sector.

Project partners see added value in transnational collaboration between different types of organisations involved in adult education – NGOs and SMEs – with different scope of work and geographical location in Europe. Newertheless, all partners have common interest and are willing to take part in developing new common products and improve quality of adult education. All project partners have experience in adult education, they are willing to share their experience, to learn from each other and produce together new learning materials which will be useful for education purposes by educators (main targer group) and their adult learners (final beneficiaries).
Partners’ organisations will analyze needs of educators and adult leraners and desided to put together their experiences and develop new sustainable outputs which are needed. They will be updated regularly online and will be used in partners’ countries, in Europe and beyond. Implementation of the project will contribute to improvement of cooperation between different actors connected with adult education sector and improvement of hospitality services quality in Europe: business sector (hotels, restaurants, travel agencies), public sector (municipalities, city councils), education sector (training centers, schools), etc.

Project aim – collect good practices about using smart technologies in hospitality sector and create training methodology “Smart Hospitality Academy” for improvement hospitality sector employees’ competencies and adaptation them to digital life and Smart Technologies. This Methodology will be used as a practical instrument in the work of adult educators in project partners’ and other stakeholders’ organisations and also disseminated to wider audience. The strategic plan of this project is to increase use of project outputs and outcomes after completion of the project.
Project objectives:
– share with project partners SSI experience in circular economy training for tourism SME and using virtual tools iGenius, iSelf-Improvement, i-Project.
– collect good practices examples from all over the world
– prepare training methodology “Smart Hospitality Academy” with for trainers in smart hospitality, which may be used for representatives of target group for a long time after project completion.
– Create self-assessment virtual tool iSAT

Partners will organise locally workshops, trainings, testing project outputs, dissemination activities and multiplier events in each partner country. More than 200 people will be directly involved in this project and more than 1000 indirectly during the dissemination activities (web-surfers engaged in social networks and in the reading/watching of partners websites and social media).
Educators and their trainees will get higher-quality training, improve knowledge about hospitality services, improve hospitality services quality. As a result, they can easier establish themselves in the labor market.

Project outputs will be sustainable products of this strategic partnership:
* Collection of good practice examples “Smart Hospitality”
* Methodology for trainers in smart hospitality “Smart Hospitality Academy”
* self-assessment virtual tool iSAT

The impact of the project activities will be strong to all involved. Staff members and adult learners will develop new competencies in hospitality fields, organisations will enhance capacity building, adult education providers and hospitality sector on national, regional and European level will gain new teaching materials.

Project Website

http://www.smarthospitality.eu

EU Grant (Eur)

Funding of the project from EU: 82163,7 Eur

Project Coordinator

Public Institution Strategic Self-management Institute & Country: LT

Project Partners

• EESTI PEOPLE TO PEOPLE
• Tenerife Job Training S.L.
• AINTEK SYMVOULOI EPICHEIRISEON EFARMOGES YPSILIS TECHNOLOGIAS EKPAIDEFSI ANONYMI ETAIREIA
• ASOCIACIJA KURYBINES ATEITIES IDEJOS