Migrants in Care – ECVET Mobile Learning App on customer care Erasmus Project

Project Title

Migrants in Care – ECVET Mobile Learning App on customer care

Project Key Action

This project related with these key action: Cooperation for innovation and the exchange of good practices

Project Action Type

This project related with this action type : Strategic Partnerships for vocational education and training

Project Call Year

This project’s Call Year is 2018

Project Topics

This project is related with these Project Topics: Integration of refugees; Open and distance learning; Migrants’ issues

Project Summary

With age, there is an increased risk of becoming dependent on care: between the ages of 60 and 80, about 4.2 percent of people need care, and with over 80, it is already 28.8 percent. At present, about 2.45 million people in Germany are in need of care . The number is estimated to increase to 3.2 million by 2030 and to 4.23 million by 2050. (https://www.diakonie-hamburg.de/de/fachthemen/altenpflege/Fakten-zur-Situation-der-Pflege-in-Deutschland-)
Europe is confronted with an ageing population and a shrinking workforce, as well as labour and skills shortages: While in 2010, just over 4.2 million people in Germany e.g. were 80 and older, in 2050, experts estimate, there will be over 10 million. OECD (2014) estimates working-age population to decline by 7.5 million (-2.2%) between 2013 and 2020 and with zero net migration it would be expected to decline by even -3.5% by 2020 in the 28 EU countries. In the care sector, the ver.di trade union, estimates 70,000 skilled workers are already missing nationwide in nursing. 40,000 additional specialists are needed in geriatric care and this issue will become even more severe in the future. According to forecasts of the Deutsche Pflegerat (German Nursing Council), 300,000 caregivers will be missing by 2030, 200,000 of them in geriatric care alone.” (www.tagesschau.de)
To overcome this situation, many countries, inter alia Austria and Germany, have invited high qualified workers without (yet) solving the overall skills and HR gap. One possibility however not yet explored well, due to legal limitations and/ or longterm preparations needed in education mainly, is that of involving migrants and regugees who, in many cases, show respective qualifications or at least knowledge, skills and competences to start in the care sector with support related to knowledge/ skills assessment gained from (non)formal or experimental learning situations in their home countries and learning of customer care related skills and competences at a European standard.

By active transnational cooperation, the MIGRANTS CARE project – in this light and for these reasons – elaborated innovative education material and accompanying support documents for their transfer into other VET organisations, companies in the care sector and initiatives supporting migrants in their (labour and or education) integration. Partners from three countries, i.e. Germany, Austria and Spain/France, brought in necessary expertise, substantial experience and direct access to the target groups of this project (migrants/ refugees, education stakeholders, VET providers, umbrella organisations and initiatives working on behalf of migrants/ refugees) to concretely provided them with:
IO1 – A MOBILE LEARNING APP for self-assessing prior learning, learning in daily care sector work based situations aiming at improving their employability. Contents elaborate customer care to work with elder people, those having disorders and/ or handicaps due to their age. The web-based APP is now available in German, English, French for B2 language level and will have language support in learning contents also in Arabic, Serbian and Turkish. The APP can be found here: http://www.migrantsincare.eu/
Learners will be able to receive up to two ECVET points upon its completion.
IO2 – POLICY RECOMMENDATIONS for upscaling in VET for stakeholders and professionals to better support migrants and refugees in continuous VET and education stakeholders and policy makers in transferring and upscaling the results. The final document can be found here in English, German and French, following the link: www.migrants.de

The intellectual outputs were accompanied by dissemination events in partner countries addressing the project target groups. In total, the consortium aimed to reach 6411 beneficiaries (including migrants/ refugees, professionals, stakeholders), These numbers were reached, through partners own clients and learners, associate partners, multiplier events, mailing lists, conferences (face-to-face and digital), internal magazines etc.

MIGRANTS CARE was supported by a strategic involvement of target groups and key stakeholders and is confident to thus achieve the long term impact of helping target audiences in improving customer care aspects in the care sector for migrants; make policy and education providers rethink towards the implementation of alternative training solutions for otherwise people at risk of exclusion from society, work and education.

Project Website

https://www.migrantsincare.eu

EU Grant (Eur)

Funding of the project from EU: 176083,92 Eur

Project Coordinator

Internationaler Bund – IB Mitte gGmbH für Bildung und Soziale Dienste Niederlassung Sachsen & Country: DE

Project Partners

• ASOCIACION DE INNOVACION EMPRENDIMIENTO Y TECNOLOGIAS DE LA INFORMACION Y LA COMUNICACION (INNETICA)
• BEST INSTITUT FUR BERUFSBEZOGENE WEITERBILDUNG UND PERSONALTRAINING GMBH
• Ceméa Nord-Pas-de-Calais