Organizational success through employee satisfaction Erasmus Project

Project Title

Organizational success through employee satisfaction

Project Key Action

This project related with these key action: Cooperation for innovation and the exchange of good practices

Project Action Type

This project related with this action type : Strategic Partnerships for vocational education and training

Project Call Year

This project’s Call Year is 2015

Project Topics

This project is related with these Project Topics: New innovative curricula/educational methods/development of training courses; Enterprise, industry and SMEs (incl. entrepreneurship); Intercultural/intergenerational education and (lifelong)learning

Project Summary

Some companies are truly holding their own in today’s economic climate. They are continuing to exceed customer expectations, maintain employee productivity, and innovate to gain a competitive edge— all within the confines of reductions in staff, budgets, and income. They are cultivating a positive organizational climate in a negative economic one. Creating a positive organizational climate is not a new idea, but it has become a corporate imperative now. As growth slows and profits lag, businesses are scrutinizing key metrics of their climate and applying their knowledge to the entire climate improvement chain. After all, a healthy climate increases employee motivation, catalyzing more effective performance. Certain leadership styles produce a positive and stable organizational climate that makes an impact on motivation and performance. Key to this success is leadership that encourages a collaborative, synergetic, and creative work environment. In a positive organizational climate, employees have the confidence and stability they need to serve customers more effectively with more innovative products. Positive organizational climate is not a goal unto itself. It is a key link in a company’s ability to maintain and improve performance. Successful leaders take pains to ignite a chain reaction that improves climate, increases motivation, and enhances performance.

The aim of the OSTESA EU project was to increase the competitiveness of SMEs by supporting creation of a positive organizational climate, that is assumed to be a major force in influencing employee’s motivation and behavior, through developing and improving the transversal competencies of managers and employees. The objectives of the project were:
– Improving the organisational climate in SMEs, motivation & engagement of employees
– Increasing the availability of the tools for improving an organisational climate through developing competencies
– Improving the capacity of employers and HR manager to understand the need to work on better organisational climate in enterprises
– Improving the capacity of trainers and HR departments

The target groups of the project who benefited from the project products and took part in the projects’ activities:
1) direct target groups: SME general managers /business owners/ line managers, SME employees; trainers and consultants; partner organisations and their staff,
2) indirect target group: target organisations (VET organisations/institutions, training providers which will incorporate the elaborated project products into their educational/training offer), companies and their HR departments, trainers/consultants of the target organisations, public and private labour actors (employer associations, chambers).

During the project implementation the project partnership developed five main intellectual outputs:
1) O1: Research Analysis Report developed to identify and analyse the dimensions of organisational climate and impact of leadership style on it as well as to analyse the training needs of the target groups, to assist the development of project outputs and that suitable levels of stakeholder & user engagement are achieved throughout the project (including during end-user validation) in the partner countries;
2) O2: Organizational Climate Assessment tool (OSTESA) designed to help managers/SME owners to assess the organisational climate, increase employee motivation, catalyze more effective performance and to help appreciate how his/her actions can drive team results. It’s a two-steps on-line tool composed of two parts which combines the Colour Association Method (CA-OSTESA) and the Standardized Assessment Method (S-OSTESA).The tool allows to assess several dimensions of organizational climate in a company/department. It is equipped with general European norms per dimension and national norms per dimension. The ICT tool could be used by trainers, consultants and HR departments of companies in their daily work.
3) O3: Programme Toolkit (Training programmes and scenarios, training materials for managers, employees and mixed groups) developed to improve the organisational climate dimensions and create positive organisational climate through upgrading and improving the transversal competencies of managers and employees. The Programme Toolkit could be used by trainers/consultants and HR departments of companies.
4) O4: Guide for general managers, owners of SMEs, line managers how to improve organizational climate by changing leadership style – a very useful, comprehensive, and practical resource for managers with businesslike tips and activities on how to affect the workplace climate.
5) O5: Train The Trainer Package composed of the train-the-trainer methodology, desirable profile of trainer, training programme, evaluation procedure and tools, certification requirements. It builds the capacity of trainers to obtain, improve, and retain the skills, knowledge, tools and other resources needed to deliver effective trainings.

EU Grant (Eur)

Funding of the project from EU: 342627,93 Eur

Project Coordinator

Polska Fundacja Osrodkow Wspomagania Rozwoju Gospodarczego OIC POLAND z siedziba w Lublinie & Country: PL

Project Partners

• FONDAZIONE ISTUD PER LA CULTURA D’IMPRESA E DI GESTIONE
• DAP Services a.s.
• INOVA+ – INNOVATION SERVICES, SA
• G.G. EUROSUCCESS CONSULTING LIMITED