Smart Patients – Holistic Empowerment of Citizens to Become Experts in Their Own Health Erasmus Project

General information for the Smart Patients – Holistic Empowerment of Citizens to Become Experts in Their Own Health Erasmus Project

Smart Patients – Holistic Empowerment of Citizens to Become Experts in Their Own Health Erasmus Project
July 7, 2020 12:00 am

Project Title

Smart Patients – Holistic Empowerment of Citizens to Become Experts in Their Own Health

Project Key Action

This project related with these key action: Cooperation for innovation and the exchange of good practices

Project Action Type

This project related with this action type : Strategic Partnerships for adult education

Project Call Year

This project’s Call Year is 2016

Project Topics

This project is related with these Project Topics: Health and wellbeing; Disabilities – special needs; Access for disadvantaged

Project Summary

Health literacy ranks among the most important issues of today. In an effort to develop person centered medicine, the role of a patient has changed and patients are now considered to be equal partners in all activities concerning health. Although today one can find numerous information on health topics, those information are often not user friendly. There is a lack of material, especially for adults with low educational level. Moreover, no adequate health information exists for the needs of refugees, asylum seekers and migrants. One of the EU Health Strategy’s main objectives is „empowering citizens – putting patients at the heart of the system and encouraging them to be involved in managing their own healthcare needs“. An individual must be empowered and become a „smart patient“. Our project addresses an important topic of non-formal education. The design of the learning materials takes into consideration not only the educational level of disadvantaged learners, but it also responds to the current refugees’ crisis in Europe, by providing selected materials in the two most widely used languages of refugees, i.e. Arabic and Pashto.

The objectives of this project were:
• to empower citizens to become expert patents and to develop and self-confidence and patients competence in interaction with
medical experts
• to develop practice oriented support that empowers them preventing disease and detecting health issues at an early stage that
are essential to living a healthy life
• understand their own contribution to recovery as a necessary complement, rather than compete with the achievements of
• to develop internet and mobile application basic tools with recommendations, tips and guidelines for preventive care, healthy
nutrition and food, wellbeing (e.g. stress management), lifestyle (e.g. how to care for family members with chronic diseases)
• to provide a low level threshold glossary (translation resp. explanation of medical terms for readers with lower educational levels)
• to include refugees, asylum seekers and migrants who have no or only little command of the host country’s language, and would
not understand the information given to them by doctors, through translations of the materials also into Arabic and Pashto.

The consortium consisted of 8 partners from 8 different EU countries; partners come from a wide range of backgrounds including medical institutions, training centres, family care centres, research and development centres, and SMEs.

To attain the objectives the consortium undertook several activities. The first one consisted on the State of the Art. Here partners collected information about the gap in health information available. Results also provided information about eLearning and adequate pedagogies to be used with the target of this project. An E-learning platform and mobile app were developed consisting of 15 modules, all grouped in three sections: prevent, empower, participate. All modules followed the latest pedagogical developments concerning eLearning and are therefore interactive; have videos, games, check lists, quizzes, and a final self-evaluation test. The platform also has a forum so all users can interact. All models were tested and validated and suggestions and comments were incorporated. A web portal app was also developed with all information on the project activities.
Dissemination activities were also organized. Each partner organized national seminars to present the results of the project and involve the target group. Additionally, partners organized other dissemination events or participated in seminars and conferences presenting the project. News were published in journals, newspapers, and on websites. Three newsletters were produced and sent all over Europe.

The main results are: The Smart Patients Online Platform (e.g. and mobile app that contain 15 submodules – tools that are essential to living a healthy life in all languages of the partnership, and in Arabic and Pashto. Modules are structured in the interactive way, using simple terms and giving basic information on ways how to play an active role in maintaining own health or being an user of a health system. Users can find some useful and self-assessment tools that could help in facing the health problems and can get additional information through interactive tools. In Europe, still recovering from the crisis and dealing with the problem of migrants and refugees, this project can also be used as a useful tool to help these people to face health needs within a new context.

The learning material organized in an easy and user friendly will help users to undertake and understand preventive measures, to be active in a patient role if that happens, and to become responsible and active participant in own healing process and in maintaining the quality of life despite disadvantages. Modules can be used as educational material as well.

EU Grant (Eur)

Funding of the project from EU: 246467,16 Eur

Project Coordinator


Project Partners

  • QUALED obcianske zdruzenie pre kvalifikáciu a vzdelávanje
  • Wissenschaftsinitiative Niederösterreich (WIN)
  • INTEGRA INSTITUT, Institut za razvoj clovekovih potentialov
  • “Was hab’ ich?” gemeinnützige GmbH